Betsio Terms and Conditions

Welcome to Betsio, an online casino and sportsbook operated by Tessera Limited S.R.L., a company registered in Costa Rica under registration number 3-102-912501, with its registered address at Mata Redonda, Sabana Sur, Las Vegas Neighborhood, Blue Building diagonal to La Salle High School, San José. These Terms and Conditions govern your use of Betsio Casino, including our website, mobile application, and all related services. By creating an account or using Betsio, you confirm that you have read, understood, and agreed to be bound by these terms in full.

Acceptance of Terms

By accessing casino Betsio, registering for a Betsio login, or placing a wager through our platform, you agree to comply with these Terms and Conditions, our Privacy Policy, our Responsible Gambling Policy, and any specific rules attached to individual games or promotions. If you do not agree with any part of these terms, you must not use our services. We reserve the right to amend these terms at any time, and we will notify you of material changes through our website or by email.

Eligibility and Account Registration

To use Betsio online casino, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We require all players to complete a single, personal account under their own name. Multiple accounts are strictly prohibited, and we reserve the right to close duplicate accounts and void associated bonuses or winnings.

• You must provide accurate, current, and complete information during registration.
• We may request identity verification documents before processing your first Betsio casino withdrawal.
• You are responsible for maintaining the confidentiality of your Betsio login credentials.
• You must notify our support team immediately if you suspect unauthorized access to your account.

Restricted Territories

We do not accept players from Angola, Barbados, Belgium, Burkina Faso, Central African Republic, Comoros, Costa Rica, Cuba, Curaçao, Cyprus, DR Congo, Dutch West Indies, Eritrea, Ethiopia, Haiti, Iran, Iraq, Israel, Jamaica, Jersey, Lebanon, Liberia, Libya, Mali, Myanmar, Nicaragua, North Korea, Pakistan, Panama, Republic of the Congo, Russia, Rwanda, Saba, Sierra Leone, Somalia, South Sudan, Statia, St. Maarten, Sudan, Syria, Uganda, Ukraine, USA, Yemen, and Zimbabwe. It is your responsibility to ensure that online gambling is legal in your location before using our services. We do not permit the use of VPNs or proxy tools to circumvent these restrictions, and any account found in breach may be suspended without prior notice.

Our License

Betsio operates under a license issued in Anjouan, license number ALSI-202410047-FI2. Established in 2021, we serve players across Australia, New Zealand, Canada, the United Kingdom, Brazil, Japan, India, South Africa, the Philippines, Mexico, Turkey, and Europe. Our license permits us to offer casino games and sportsbook betting in accordance with the regulations of our issuing authority.

Deposits and Withdrawals

We accept a wide range of currencies including EUR, USD, CAD, NZD, AUD, ZAR, NOK, JPY, BRL, INR, CZK, GBP, CHF, PHP, MXN, TRY, and PLN, as well as cryptocurrencies such as BTC, DOGE, ETH, LTC, USDT, XRP, TRX, ADA, BNB, BCH, and USDC. Whether you play through our Betsio btc casino option or use traditional currencies, our minimum deposit starts at EUR/USD/GBP/CHF 20, and minimum withdrawal amounts begin at EUR/USD/CHF 30.

Every Betsio casino withdrawal is subject to verification and applicable wagering requirements. Deposits must be wagered three times before withdrawal. We apply the following limits based on lifetime deposits:

• Up to EUR 1,000 lifetime deposits: EUR 1,000 daily / 2,500 weekly / 10,000 monthly.
• EUR 1,000–10,000 lifetime deposits: EUR 2,000 daily / 5,000 weekly / 20,000 monthly.
• Over EUR 10,000 lifetime deposits: EUR 3,000 daily / 10,000 weekly / 30,000 monthly.

Wins exceeding EUR 30,000 are paid in monthly installments, while progressive jackpots are paid in full. Cryptocurrency withdrawals are processed upon blockchain confirmation, and bank transfers may take up to ten banking days depending on your financial institution.

Bonuses and Promotions

We offer a generous Betsio no deposit bonus structure alongside deposit-based promotions for new and existing players. Our welcome package provides 225% plus 225 free spins up to EUR 11,500 across three deposits using our Betsio bonus code system: code BETSIO for the first deposit, SECOND for the second, and THIRD for the third. Each Betsio promo code carries a minimum deposit requirement of EUR 20, a 40x wagering requirement, a maximum bet of EUR 2, and maximum winnings capped at 5x the deposit amount, up to EUR 5,000. Free spins are awarded on Jungle Queen.

High rollers can access our VIP welcome pack offering 300% plus 300 free spins up to EUR 15,000, requiring a minimum deposit of EUR 1,000 per stage. We also provide daily cashback up to 30%, a Thursday Upgraded Cashback of 20%, a Weekend Reload bonus using code WEEKEND, First Day Cashback, Weekly Cashback, a Lucky Wheel, and regular tournaments. Any Betsio no deposit bonus codes or promotional codes we issue are subject to individual terms published at the time of the offer, and we reserve the right to withdraw or modify any promotion at our discretion.

Loyalty and VIP Program

Our loyalty program consists of five statuses spanning fifty levels: Bronze, Silver, Gold, Platinum, and Diamond. You earn Bets Points through regular play, and from Silver status onward, points become exchangeable for cash. Our VIP program includes personal account managers, individual withdrawal limits, and dedicated VIP transfers for qualifying players.

Games and Fair Play

Betsio online casino features over 10,000 games from more than 100 studios, including Pragmatic Play, Hacksaw Gaming, Nolimit City, BGaming, and Evolution, among others. Our live casino section, powered by providers such as Ezugi, Winfinity, and Pragmatic Play Live, delivers a Betsio live gaming experience with real dealers. We also operate a sportsbook for players interested in Betsio paris sportif markets. All games are provided under agreements with licensed third-party studios, and outcomes are generated using certified random number generation software.

Responsible Gambling

We are committed to promoting responsible gambling. We provide tools such as deposit limits, self-exclusion, and time-outs to help you manage your play. If you feel your gambling behavior is becoming problematic, please contact our support team, and we will assist you in setting appropriate restrictions on your account.

Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect fraud, bonus abuse, multiple accounts, or breach of these terms. In such cases, we may withhold winnings and void associated bonuses in accordance with our internal investigation findings.

Limitation of Liability

We strive to maintain uninterrupted access to our platform, including our Betsio app and desktop site, but we do not guarantee that our services will always be error-free. We are not liable for losses arising from technical failures, internet connectivity issues, or events beyond our reasonable control.

Contact Us

If you have questions about these Terms and Conditions, our bonus policies, or your Betsio casino login, please contact our support team, available 24/7 via live chat or email at support@betsio.com. You can also connect with our community through Telegram, X, and Discord.